#conciergechat {
    max-width: 1100px;
    margin: auto;
    background: #ececec;
    padding: 20px;
    border: 1px solid #b5b3b3;
    margin-bottom: 10px;
}

div#sms-hint {
    text-align: center;
    font-size: 1em;
    color: #383838;
    padding: 5px;
    margin: auto;
}

#conciergechat_area {
    /* overflow-y: scroll;
    max-height: 500px; */
}
#conciergechat img {
    max-width: 90%;
}
.chatright, .chatleft {
    max-width: 70%;
    display: block;
    height: auto;
    background: white;
    margin-bottom: 10px;
    padding: 5px;
    border-radius: 15px;
    padding: 10px 20px 10px 20px;
    position: relative;
    line-height: 1.3;
    color: #212121;
    font-size: 1.1em;
}
/*
green = #d5e4db
gray = #e2e2e2
blue = #cae5f1
*/
.chatright {clear:both; float: right;margin-right: 20px;background:white; box-shadow: -2px 1px 2px 0px #e4e3e3;}
.chatleft {clear:both;float: left;margin-left: 20px;background: #cae5f1; box-shadow:2px 2px 2px 0px #e4e3e3;}
.chatnew {
    clear: both;
    float: left;
    margin-top: 20px;
    margin-bottom: 20px;
    width: 100%;
    border-top: 1px solid #bbbbbb;
    padding-top: 20px;
}
.chatnew textarea {
    display: block;
    height: 55px;
    width: 65%;
    float: right;
}
.chatnew input[type="submit"] {
    float: right;
    margin-left: 20px;
    height: 55px;
    width: 80px;
}
.chattime {
    font-size: 11px;
    color: #9c9c9c;
}

.chatright:before {
  content: "";
  width: 0px;
  height: 0px;
  position: absolute;
  border-left: 10px solid white;
  border-right: 10px solid transparent;
  border-top: 10px solid white;
  border-bottom: 10px solid transparent;
  right: -19px;
  top: 6px;
}

.chatleft:before {
  content: "";
  width: 0px;
  height: 0px;
  position: absolute;
  border-left: 10px solid transparent;
  border-right: 10px solid #cae5f1;
  border-top: 10px solid #cae5f1;
  border-bottom: 10px solid transparent;
  left: -19px;
  top: 6px;
}
.chatname {
    font-weight: bold;
    color: #2b2b2b;
    margin-right: 10px;
    display: block;
    font-size: 11px;
}
.notice {
    display: block;
    float: right;
    margin-top: 5px;
    font-size: 11px;
    color: gray;
    margin-right: 100px;
}
textarea {
  resize: none;
}